Shipping policy

COFFEE – Shipping Policy

Thank you for choosing COFFEE! We’re excited to deliver our stylish, high-quality clothing items to you. Please review our shipping policy below to ensure a smooth shopping experience.

1. Shipping Methods

We offer a range of shipping options to suit your needs:

  • Standard Shipping: Estimated delivery within 5–7 business days.
  • Expedited Shipping: Guaranteed delivery within 2–3 business days.
  • International Shipping: Delivery times vary based on the destination.

2. Order Processing

  • Orders are processed and shipped within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Costs

  • Standard Shipping: Free for orders over $50. A flat fee of $5 applies to orders below $50.
  • Expedited Shipping: Charges are calculated based on destination and package weight.
  • International Shipping: Shipping costs are calculated during checkout based on the destination.

4. Tracking Your Order

  • You will receive a confirmation email with tracking details once your order is shipped.
  • Use the tracking number to monitor your shipment's progress.

5. Shipping Address

Please ensure your shipping address is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect addresses provided by the customer.

6. Delivery Times

Estimated delivery times are provided as a guideline. Actual delivery may vary due to unforeseen delays or circumstances beyond our control.

7. International Orders

  • International customers are responsible for customs duties, taxes, and import fees as per their country’s regulations.
  • Delivery times may vary based on customs clearance procedures.

8. Order Tracking

  • U.S. Customers: Track your order using the tracking number provided in your shipping confirmation email.
  • International Customers: Tracking availability may vary depending on destination and local courier services.

9. Lost or Damaged Packages

In the rare event of a lost or damaged package, contact our customer support within 7 days of the expected delivery date. We will work with the courier service to resolve the issue promptly.

10. Returns and Exchanges

For return or exchange details, please refer to our Returns & Exchanges Policy.

Thank you again for shopping with COFFEE — we appreciate your support!