Return Policy

Thank you for shopping with COFFEEBYRSA. We want to ensure your shopping experience is enjoyable and hassle-free. Please read our return policy carefully.

1. Returns but only can exchanged

We accept returns within 15 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Exchanges

We offer exchanges for items of the same value within 30 days of purchase. Exchanges are subject to availability. If the desired item is unavailable, a refund will be issued.

3. No Refund policy with us.

4. Product can't be returned but it can be exchanged definitely 

5. Return Process

To initiate an exchange, please follow these steps:

Contact our customer support team at rsAcoffee03@gmail.com within 30 days of receiving your order.

Provide your order number, item(s) you wish to exchange, and reason for return.

Our customer support team will guide you through the return process, including providing you with a return shipping label (if applicable).

6. Shipping Costs

Exchange shipping costs are the responsibility of the customer, except in cases  where the item received was incorrect or damaged.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving the order.     

We will arrange for a replacement or refund, including any associated shipping costs.

8. Final Sale Items

 Items marked as "Final Sale" are not eligible for return or exchange.

9. International Returns

For international orders, customers are responsible for all return shipping costs, duties, taxes, and customs fees.

10. Contact Us

If you have any questions or concerns about our return policy, please don't hesitate to contact our  customer support team at rsAcoffee03@gmail.com.

Note: Our return policy is subject to change without notice. Please refer to our website for  the most  up-to-date information.

                Thank you for choosing COFFEEBYRSA appreciate your business!